Dale Franks
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Activity overview
Latest activity by Dale Franks-
Dale Franks created an article,
BP Logix Closed: 19 Jun 26
BP Logix will be closed on 19 June 2026, in observance of the Juneteenth holiday in the United States.
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Dale Franks created an article,
Important: New DNS Requirements for Some Cloud Customers
In most cases Cloud customers configure their outgoing SMTP configuration to send email from within their own domains, using their own mail servers. For these customers, emails can continue to be s...
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Dale Franks created an article,
Documentation Chatbot Changes
We’ve replaced the CustomGPT chatbot with a self-hosted chatbot that uses our own infrastructure at both the documentation web site and the front page of the Zendesk support site. This chatbot is b...
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Dale Franks created an article,
Browser Extension Conflict (Important!!)
When using the Online Form Designer, BP Logix STRONGLY recommends that you disable Grammarly, or any other broswer extension that works by rewriting the page HTML/Javascript. These rewrites occur i...
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Dale Franks created an article,
BP Logix Training Platform Migration
After today, all training courses for BP Logix products are accessible only through the Reach 360 LMS. This change marks the completion of our migration from Litmos to Reach, which we announced in ...
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Dale Franks created an article,
End of Life Announcement: Word-Based Forms
The purpose of this announcement is to specify the End of Service (EOS) and End of Life (EOL) date for all Form definitions created using the Word Form Builder.Name and DescriptionThe Word Form Bui...
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Dale Franks created an article,
BP Logix 2025 Holiday Calendar
BP Logix will observe the following holidays in the 2025 calendar year.HOLIDAYOBSERVANCE DATEDAYDATENew Year's DayWednesday1-Jan-25Martin Luther King Jr. DayMonday20-Jan-25Presidents DayMonday17-Fe...
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Dale Franks created an article,
Support Portal Changes
We'd like to announce some changes to the Support Portal, and the process for submitting support tickets. In addition to Process Director, BP Logix also produces some specific use case application...
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Dale Franks created an article,
Training Portal Outage
An issue with Reach 360 is currently preventing any training courses from being accessed from the training portal. 10:55 PST Update: This issue appears to be resolved.
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Dale Franks created an article,
Process Director v6.1.205 Release
A new maintenance/patch release, v6.1.205, is now available from the Downloads page. This release corrects some user-reported issues. Please see the Release Notes page for the specific issues that ...